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BuildBetter

We charge on the value we provide,
not on the budget you have.

This isn't three separate tools. One home. Three powerful solutions.

Powerful agents for everyone

Give your entire team AI agents that actually understand your business. With unlimited seats, every person in your org gets instant access to customer intelligence — no per-seat pricing holding you back.

Record every interaction, inside and out

Bring together internal and external calls, messages, and interactions. BuildBetter unifies every touchpoint into one source of truth for meaningful insight.

Effortless insights, accessible in every format

Dashboards, reports, MCPs, workflows, and automations — your insights delivered however your team works. Skip the grunt work and get decision-ready intelligence without spending hours on setup.

Thinking about buying vs. building?

Value at every stage.

Import recordings from your tools, use our bot, or record locally with no bot. Mix and match per call.

10+ recording integrations

Zoom logo

Zoom

Google Meet logo

Google Meet

Webex logo

Webex

MS Teams logo

MS Teams

Gong logo

Gong

Chorus logo

Chorus

Fireflies logo

Fireflies

Fathom logo

Fathom

Loom logo

Loom

GoToMeeting logo

GoToMeeting

View all integrations

18+ text thread integrations

Ticketing

Intercom logo

Intercom

Kustomer logo

Kustomer

Zendesk logo

Zendesk

Freshdesk logo

Freshdesk

Front logo

Front

Help Scout logo

Help Scout

Pylon logo

Pylon

Documentation

Notion logo

Notion

Confluence logo

Confluence

Google Docs logo

Google Docs

Coda logo

Coda

SharePoint logo

SharePoint

Project Management

Slack logo

Slack

Linear logo

Linear

Jira logo

Jira

Asana logo

Asana

Monday logo

Monday

Shortcut logo

Shortcut

View all integrations

11+ surveys & feedback sources

Surveys

Typeform logo

Typeform

SurveyMonkey logo

SurveyMonkey

Google Forms logo

Google Forms

Qualtrics logo

Qualtrics

Tally logo

Tally

Feedback

GitHub logo

GitHub

Discord logo

Discord

Productboard logo

Productboard

Canny logo

Canny

G2 logo

G2

Trustpilot logo

Trustpilot

View all integrations

8+ CRM & data integrations

CRM

HubSpot logo

HubSpot

Salesforce logo

Salesforce

Attio logo

Attio

Pipedrive logo

Pipedrive

Data & Automation

Zapier logo

Zapier

n8n logo

n8n

Segment logo

Segment

Snowflake logo

Snowflake

View all integrations

All features available

Unlimited Seats
Custom Documents
Custom Dictionary
Unlimited Signals
Reports Workflows
CustomContext
Unlimited BB Chat
Industry-leading Summaries
Customize Bot Image

You're hands down the best vendor I've worked with since being in tech. Everyone's been very impressed with how you approach your customers.

Morgan Koufos

User Interviews

Unlimited seats on all plans — all features available

MonthlyYearly

Save up to 71% with annual billing

Hobby

Save 15+ hours
of work every month

$7.99/ month

We get it, getting approval for your entire team can take some time. Get value today.

Sign up now

Includes:

Unlimited BB Chat
All core features
Basic integrations
Email support
1260/mcredits
~2 hoursor~35 threads
$0.014per additional credit
Perfect for teams5-25
Starter

Save 480 hours
of work every month

$134/ month

Perfect for teams scaling meetings and customer data.

Schedule Demo

Includes everything in Hobby, plus:

Basic support
All available integrations
11,167/mcredits
~21 hoursor~340 threads
$0.012per additional credit
CRM:
Project management:
Perfect for teams25-250
Explorer

Save 3,200 hours
of work every month

$314/ month

Empower your entire org with knowledge operations and ship better products, faster.

Schedule Demo

Includes everything in Starter, plus:

39,250credits per month
~75 hoursor~1200 threads
$0.008per additional credit
Webhooks & automations
Custom bot branding
Full API and MCP access
Document Templates
Perfect for teams250+
Pro

Save 6000+ hours
of work every month

$720/ month

Ideal for large organizations (250+) with extensive data processing needs

Contact Sales

Includes everything in Explorer

144,000/mcredits
~275 hoursor~4,500 threads
$0.008per additional credit
Advanced CRM implementation
Custom Taxonomy
People Enrichment
Download Signals
Slack priority support
Perfect for teams500+
Enterprise

Save 6000+ hours
of work every month

Custom price

Ideal for large organizations (500+) with extensive data processing needs

Contact Sales

Includes everything in Growth and PLG, plus:

Custom credits
Advanced privacy agreements
Custom SSO / SAML
Company-wide onboarding
CRM:
Dedicated success team
Bulk retroactive import
Custom integrations
Admin controls

Startup or Non-profit?

Apply for special discounts on our plans

Apply for discount

Need a Custom Plan?

Contact our sales team for a custom pricing plan

Contact Sales

Have Any Questions?

Contact support for help with your account

Contact Support
Brex

Looking back, we were lucky to go with BuildBetter. A lot of other tools were extremely rigid. You've genuinely delivered on the tailoring — it's never been easier to work with any company we've bought from, ever.

James Wallis

BuildBetter Calculators

Estimate your monthly cost with credits, and model the additional revenue you capture from lower churn and higher expansion.

Recommended Plan
Hobby
Monthly Price$49/mo
Included Credits36,000/yr
≈ Included Hours/yr (520 cr/hr)69
≈ Included Tickets/yr (32 cr/ticket)1,125
Est. Alternative Cost: $90/m
Est. Seats:
1 (4hrs/seat)
Call Recs:
$30 ($30/seat)
VOC Tools:
$10.00 ($0.50/thread)
Product AI:
$50 ($50/seat)
Est. BB Cost
$49/m
With 120 min & 20 Text Threads (Per month)
Est. yearly credits needed: 20,160
What are credits? And how do you use them?
Recordings520 credits / hourRecordings + Transcripts630 credits / hourText Threads / Tickets32 credits / each
Monthly credits
= Recording hours × 520 + Tickets × 32
If you also need transcripts, use 630 credits/hour for recordings instead of 520.
Your current estimate
Recording: 2 hrs × 520 = 1,040 credits
Tickets: 20 × 32 = 640 credits
Total this month: 1,680 credits | Per year: 20,160 credits

Fundamental misalignment

You should care about usage based pricing.

You're paying for seats, not value.

Per seat pricing:

Creates data silos

Tools either feel broken because teams maximize usage of one account, or teams are reluctant for people to get access to tools due to the cost of just one more person or team getting access.

Support + reliability is just a cost

Most of the revenue is generated on day one activation this means they have little incentive to prioritize support and improvements past what would keep you retained.

Quantity > Quality

For things like AI, due to the cost and margins, they are incentivized to use the cheapest models that produce the "good enough" results. Which means either bad deliverables or extra time wasted on the product.

Pricing that empowers, not silos.

View Compare
BuildBetter

Call Recorders

Product AI Tools

Qualitative Analysis Tools

Avg. cost

For 100 employees

Starting at $7.99

/mo usage-based

$3,000-13,000

/month

$3,000

/month

$24,000+

/year + Usage

Data Ownership

You own your data

They own your data

They own your data

Your data is often used

Pricing

Usage-based, starting at $7.99/mo

Per seat

Per seat

Per seat + Usage

Call recording

Video recording + upload

Recording only

None

None

Rule-based taxonomy

Yes — fully customizable

No

Basic tags

Manual only

Custom workflows

Yes

Calls sit there slowly dying

Yes

Mostly manual reporting

Transcriptions

High-quality

Cost-effective

None

None

Summaries

In-depth

Basic - High Level

None

Basic - High Level

AI assistant

Chat

Embedded with calls + company knowledge

No

Generalized LLM

Generalized LLM

Documentation

Yes

No

Yes

No

Organization

Folder, tags

Yes

Basic

Yes

Basic

Signals

Analyze extractions

Yes

No

No

No

Privacy controls

Yes - per user

Basic - organization

N/A

Basic - organization

MCP access

Full MCP to all company knowledge

No

No

No

Knowledge base

AI-powered wiki + custom context

No

Basic

No

Custom reports

Fully custom + scheduled

No

Template-based

Template-based

Expand workforce by 20%

The returns you'll see

View Results

Teams achieve more, with less when they use BuildBetter.

Eliminate the need for a dedicated knowledge ops role and free up your team to focus on core responsibilities.

Accelerate new feature adoption by automatically equipping customer-facing teams with the knowledge to sell and support effectively.

Make data-driven decisions faster with real-time access to customer and team feedback across your entire organization.

Boost team productivity by 10+ hours per week by reducing time spent searching for information and waiting for answers.

Orgs don't have insight silos, which means less meetings, less ops, and more revenue all while maintaining industry leading security.

Save $2.1m+ annually (per 100 people) by automating manual knowledge ops across your entire organization.

Adopt AI without compromise by leveraging your internal and external data at scale to inform decisions, and drive revenue growth.

Ensure top-tier security and compliance with enterprise-grade features like SOC 2 Type 2, GDPR, and HIPAA compliance.

Drive rapid, widespread adoption with no per-seat pricing and seamless integration with existing tools and processes.

We plan to have

20 year

relationships with our customers

So, we built something that deliversreal value with incredible support.

BuildBetter's AI chat experience is better than anything else I've seen. Chat answers could be sufficient for executive reporting.

Product Leader

Enterprise

I wrote a detailed product brief in Notion. A colleague put the same prompt in BB Chat. It came out exactly the same. Now I'm pissed I wasted 1.5 hours.

Product Designer

Growth Stage

We chose BuildBetter because they were willing to partner with us, co-design, and adapt — not just hand us a rigid out-of-the-box solution.

James Wallis

Brex

ChatGPT is a parlour game compared to this.

Engineering Lead

Series B

We don't operate without BuildBetter. This is the only platform that we use religiously.

Aditya Goyal

Product Manager

See all customer love
BuildBetter | AI for product teams